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LEAN Leadership

LEAN Green Belt Learning Certification 

As part of a comprehensive LEAN Green Belt Learning Certification, I completed a deep-dive into reducing training waste and maximizing learning value across Columbia Distributing. This hands-on experience combined applied LEAN methodologies, instructional design, and organizational performance alignment.

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Key Focus Areas:

  • Eliminated Training Waste: Mapped and addressed all eight types of waste (Defects, Unused Talent, Delay, Extra Steps, Over-Teaching, Motion, Inventory, and Transportation) within the learning process, using real business cases to uncover inefficiencies and design better solutions

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  • Boosted Learning Value: Implemented the EPIC PICA framework (Emotional Connection, Personalized, Instant Gratification, Credibility, Push-Pull-Pushback, Inside-Out, Clear Learning Signal, Alignment) to build stronger learner engagement, relevance, and application

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  • Mapped Learning Value Streams: Created detailed value stream maps of learning processes (e.g., onboarding, safety certification), identified bottlenecks, and facilitated cross-functional collaboration to improve flow and reduce lead times

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  • Defined Clear Problem Statements: Built a strong foundation for training design by crafting fact-based, concise, and blameless problem statements aligned with business priorities like retention, compliance, and revenue growth

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  • Used LEAN Tools to Drive Improvement: Applied Gemba walks, 5 Whys, SMART goals, and performance urgency frameworks to ensure every learning solution directly improved job performance and business outcomes

​Projects and Results: 

  • Warehouse Driver Onboarding Revamp: Identified $7K+ per hire cost and 23% turnover; mapped and redesigned the process to reduce onboarding waste and clarify expectations for trainers

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  • Safety Management Certification: Used storytelling, role play, and emotional triggers to build engagement and retention; redesigned to include personalized learning paths and clearer calls to action

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  • Sales Onboarding Redesign: Built the foundation for a standardized onboarding experience for sales staff, addressing inconsistencies in brand knowledge, systems usage, and account management expectations

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